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| St John's > Boarders > Complaints |
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Complaints
Boarders are encouraged to voice both joys and worries and this takes place during forums which are held throughout the school year. If a boarder wishes to complain anonymously, then there is provision set up for this via the Forums and Complaints box in the Recreation Room. Details of how to complain, and the options of who to complain to (above), are posted in all dorms and in the phone boxes and public areas. All complaints are taken seriously and are dealt with by the Housemaster, in consultation with the Headmaster and the Deputy Head. If parents wish to make a complaint they should contact the Housemaster and if the issue is still not solved, they should follow the procedures set out in the School’s Complaints Policy.
January 2013 |
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